In today’s fast-paced, digitally connected world, access to quality healthcare and therapy services is evolving rapidly. One of the most transformative developments in recent years has been the rise of telehealth—a method of delivering healthcare services remotely via phone or video conferencing. For families of children and teenagers with disability, autism, or other additional needs, telehealth is proving to be not just a convenient alternative, but a powerful tool for consistent, personalised, and effective therapy.
At SLCN, we are passionate about supporting children and young people with speech, language, and communication needs. We understand the unique challenges families face and are committed to providing flexible, accessible, and high-quality therapy services—including through telehealth.
Telehealth refers to the use of digital communication technologies—such as phone calls, video conferencing, and secure messaging—to deliver healthcare services remotely. In the context of therapy, this means that children and teenagers can receive support from speech pathologists, occupational therapists, psychologists, and other allied health professionals without needing to travel to a clinic.
Telehealth sessions can include:
There’s a common misconception that therapy must happen in person to be effective—especially for children with complex needs. However, research and real-world experience show that telehealth can be just as effective, and in some cases, even more beneficial than traditional face-to-face sessions.
Here’s why:
Children often feel more relaxed and confident in their own homes. This can lead to better engagement, especially for those with autism or sensory sensitivities. Familiar surroundings reduce anxiety and allow therapists to observe and support children in their natural environment.
Telehealth removes many of the logistical barriers that can disrupt therapy—like travel time, illness, or scheduling conflicts. This means families can maintain consistent therapy routines, which is crucial for progress.
Telehealth naturally encourages greater involvement from parents and caregivers. Therapists can coach families in real-time, helping them implement strategies during everyday routines. This collaborative approach empowers families and reinforces therapy goals between sessions.
In regional or remote areas of Australia, access to specialist services can be limited. Telehealth bridges this gap, connecting families with experienced therapists regardless of location. At SLCN, we proudly support families across Victoria and beyond through our telehealth services.
Telehealth allows therapists to personalise sessions based on the child’s needs, interests, and goals. Whether it’s using a favourite toy during a speech session or incorporating daily routines into occupational therapy, telehealth offers flexibility that enhances engagement and outcomes.
Telehealth is suitable for a wide range of children and teenagers, including those with:
At SLCN, we tailor our telehealth services to meet the unique needs of each child. Whether your child is non-verbal, highly verbal, shy, or energetic, we adapt our approach to ensure therapy is engaging, effective, and fun.
A typical telehealth session might include:
Sessions are conducted via secure, user-friendly platforms like Zoom or Microsoft Teams. We provide clear instructions and support to help families get set up, and we’re always available to troubleshoot any tech issues.
Yes! Telehealth therapy is fully supported under the National Disability Insurance Scheme (NDIS). If your child has an NDIS plan, you can use your funding to access telehealth services from registered or unregistered providers, depending on how your plan is managed.
Here’s how it works:
Telehealth therapy can be funded under several NDIS categories, including:
You can access telehealth services whether your plan is:
At SLCN, we work with all types of NDIS plans and can help you navigate the process of using your funding for telehealth.
We provide all necessary documentation, including service agreements, progress reports, and invoices, to ensure compliance with NDIS requirements. Our team is experienced in working with NDIS participants and can support you every step of the way.
Here are just a few examples of how telehealth has made a difference for families we support:
Liam lives in a rural town in Victoria. His parents were struggling to find a local speech therapist with experience in autism. Through SLCN’s telehealth services, Liam now has weekly sessions with a therapist who specialises in early communication. His parents have learned strategies to support his language development at home, and Liam is now using more words and gestures to express himself.
Sophie finds it hard to focus in busy environments. In-person sessions were overwhelming, but telehealth allows her to attend therapy from her quiet bedroom. Her therapist uses interactive games and visual supports to keep her engaged. Sophie’s confidence has grown, and she’s now participating more in class discussions at school.
Noah uses a wheelchair and has limited mobility. Travelling to appointments was exhausting for him and his family. With telehealth, Noah can access occupational therapy from home. His therapist works with him on fine motor skills using everyday items like Lego and kitchen tools. His independence has improved, and he’s now helping with simple tasks around the house.
To get the most out of telehealth therapy, here are some tips for families:
Remember, telehealth is a partnership. Your involvement is key to your child’s success.
At SLCN, we are committed to making therapy accessible, effective, and family-centred. Our telehealth services are:
Whether you’re new to therapy or looking to switch to telehealth, we’re here to help.
If you’re interested in exploring telehealth therapy for your child or teenager, contact us at www.slcn.com.au. Our friendly team will answer your questions, help you understand your NDIS options, and match you with the right therapist.
Telehealth is more than just a convenient option—it’s a powerful way to support your child’s development, no matter where you live. At SLCN, we believe every child deserves the opportunity to thrive, and we’re proud to offer therapy that meets families where they are.
