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Case manager

17 April 2022

What are case managers?

Case managers are professionals who work with children and families to coordinate and provide services and supports. They help families access resources and services, connect with community supports, and navigate the child welfare system. Case managers also advocate for children and families within the child welfare system.

What do case managers do?

Case managers work with children and families to assess needs, develop service plans, and connect families with resources and services. They also monitor progress, advocate for children and families, and provide support and guidance.

Case managers play a vital role in ensuring that children and families receive the services and supports they need.

Why might your child see a case manager?

If your child is involved with the child welfare system, they may be assigned a case manager. Your child may also see a case manager if they have complex needs and are receiving services from multiple agencies.

How can you help your child’s case manager?

You can help your child’s case manager by providing accurate and up-to-date information about your child and family. You can also help by keeping appointments and participating in meetings and conferences.

What to do before seeing a case manager?

If you are unsure about what to do before seeing a case manager, you can ask your child’s social worker for guidance. You can also find more information on the Department of Human Services website.

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